Mrs. AppleTree
Breads & Scores Bread of the Month Place an Order Shopping Car Customer Service About Us Contact Us FAQ Featured Links Site Map

FAQ



Frequently Ask Questions

Q.  I NEED IT NOW!

Answer:  Overnight delivery is available, add $20 to the 2-day rates.

Absolutely, positively has to be there on Saturday.

Saturday delivery (not available to all locations) is a $40.00 additional fee to the 2-day Standard fees shown above.

Q.  What about delivery to Alaska and Hawaii? 

Answer:  For delivery to Alaska and Hawaii add $10.00 to the Standard 2-day fees shown above. Please allow 3 days.

Q.  Is it private? 

Answer:  We know that there are bad people out there that grandma would not approve of, and we need you to have faith in your purchase. Here is or privacy statement to help build that trust with mrssappletree.com.  Please read if in a monotone.
 

Privacy Statement for www.mrsappletree.com  

Distinct Indulgence, Inc DBA Mrs. AppleTree has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.mrsappletree.com.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart.

Our site uses cookies to keep track of your shopping cart.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address), and financial information (like credit card numbers). All information is retained in a secure server.  Transactions are run through an established payment processor that maintains excellent security measures and is recognized internationally.

Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings. Just contact us to let us know. Financial information that is collected is used to bill the user for products and services.

In the future we may choose to use online surveys or contests in which we will use customer's contact information (like their email address).

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can use the contact information below.

 

How can I contact you?  

The best way is via email, at rwgray@distinctindulgence.com. If you still prefer to write us that old fashioned letter and like to support the US postal service

Mrs. AppleTree
740 Salem St.

Glendale, CA 91203

Q.  How can I contact you?  

Answer:  The best way is via email, at rwgray@distinctindulgence.comIf you still prefer to write us that old fashioned letter and like to support the US postal service

Mrs. AppleTree
740 Salem St.

Glendale, CA 91203

Q.  What if I want to return something?  

Answer:  We realize that even though we think that these are the best products ever made, everyone’s tastes differ.  We love to hear the good and the not so good.  So let us know and we will do our best to make it right.

Q.  What are my payment options?  

Answer:  We accept MasterCard, Visa, and American Express.

Q. Can I get the low fat flavors in no-low fat versions?

Answer: In some cases the alternative version is available and listed, otherwise-not quite yet.  These breads were originally developed  to be low fat.  Please let us know if you would like to see any special flavors that you remember from your childhood and we'll see if we can make a great recipe for you in either the traditional or low fat version.

Q. How can I determine if I'm allergic to your products?

Our Allergen Statement

 

We realize that there are many allergens that can be mild to life threatening.  We do our best to not cross any lines, but we do share mixers ovens with multiple products.

 

Using natural products, we run into the fact that allergens are unavoidable.  Reactions to these allergens can go unnoticed, but it is never worth the risk. We think its better to let our customers know what we use.  No huge secrets – just look in grandma’s pantry

 EGGS, MILK, WHEAT FLOUR, TREE NUTS, COCAO POWDER, FRESH FRUIT and vegetables, CANNED AND DRY FRUIT, Natural Vanilla, lemon and maple Extracts and  Poppy Seeds.  By no means is this a complete list.
 
Just know that we make our breads and scones on shared equipment with the above – for specific allergen questions, please contact us at rwgray@distinctindulgence.com and we’ll be sure to either get the answer or give a lead to someone who might.
Prev

|  HOME | BREADS & SCONES | BREAD OF THE MONTH | PLACE AN ORDER | SHOPPING CART | CUSTOMER SERVICE | ABOUT US | CONTACT US | FAQ | FEATURED LINKS | OUR PEOPLE | SITE MAP |

© 2006. Created and maintained by WSI
This site is optimized for Netscape 5, Internet Explorer 5, and Mozilla Firefox 1.5 or higher. Please download an updated version now.